Frequently asked questions

Jewellery:

Absolutely. The more you buy the less you pay.

Items can be returned within 14 days of receipt. Return shipping to be paid by the customer.

Our jewellery is guaranteed for life. Customers only pay for shipping charges.

We certainly can. Just leave a note at checkout.

You should keep the jewellery in an air tight container when not in use. It can be cleaned with an ordinary product for silver polishing and a soft cloth.

Between 7 and 14 days depending on the jewellery ordered and the availability at the time of purchase.

All pieces are sent from Italy by Registered Mail. Delivery times depend on destination, on average between 7 and 21 days for destinations further afield such as Australia.
We offer DHL express service for an extra charge. Please contact us for a quote.

Absolutely. Please contact us via email or online form for details.

Our jewellery is guaranteed for life.

Rings are adjustable. One size fits all.

You certainly can. Shipping charges to be paid by the customer.

Workshops:

Definitely. Just email us to check availability.

Workshops can be cancelled with a minimum of 24 hour notice.

They are great family experience. Children should be six or over.

We only serve vegan and vegetarian snacks.

We will arrange a suitable meeting point at the time of booking.